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| FILE MANAGEMENT |
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Survey
Explorer |
Manage all of your opinion
surveys through one window. Survey Explorer allows quick access to
all surveys and to the various stages in the creation and management
of an individual survey. |
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Survey
Templates |
While you can create an opinion
or satisfaction survey from scratch, you can also quickly create one
from an eXpress template, available from within the survey software.
A template is a ready-made opinion survey: simply customise the response
ranges, statements and demographics and in minutes you have an opinion
survey ready to despatch. |
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| SURVEY DESIGN |
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Perfect
Surveys |
Create a survey to meet your
exact needs following an easy step-by-step process. Customise inbuilt
response ranges or design your own. Construct statements to reflect
the real issues in your organization, using a mix of positively and
negatively worded statements. |
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Custom
Response Ranges |
In-built response ranges are
fully customisable, or you can create own from scratch in seconds.
An additional feature allows you to create your own response ranges
and then save them for use in other surveys. |
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Multiple
Response Ranges |
eXpress allows you to use multiple
response ranges in your survey. The software is self formatting and
automatically includes the required headings in the formatted questionnaire
document. |
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Statement
Library |
A library of over 200 grouped
statements enables you to build a professional questionnaire in minutes.
Simply drag and drop into your survey. |
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Custom
Demographics |
In-built demographic groups
are fully customisable. An additional feature allows you to create
your own demographic groups and then save them for use in other surveys. |
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Preview |
Quick Export allows you to
preview your work in Word using html format. Check spelling and basic
layout as your design progresses. |
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One-click
Randomise |
Produce a survey questionnaire
with your statements in randomised order at the click of a button.
Toggle between views and customise the randomised order of individual
statements if required. |
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Export
to Word |
Use the Formatted Export option
to view your finished survey in Word. Includes fully customisable
introduction and instructions for completion pages, plus free expression
areas and your selected demographic groups. Simply insert your logo
and organisation details and format the document to your style. |
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| DATA ENTRY |
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Manual
Data Entry |
Easy to follow screen makes
data entry fast and uncomplicated. No need to enter survey data in
a single session, batch entry is easy and simple. |
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Auto
Data Entry |
Our Service Centre will receive
and electronically capture your data at competitive rates. They will
make the file available to you within 7 days of the agreed closing
date, which you open with eXpress in order to generate your reports.
Go here to access our online
calculator |
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| REPORTS |
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Comprehensive
Reports |
eXpress comes complete with
a powerful reporting package, which produce pre-programmed, informative
and easily interpreted tables and graphs. Survey reports are generated
to Excel for printing and further analysis. |
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Tabular
Data |
Quickly generate a grid of
your opinion survey statements and satisfaction rates, grouped by
demographic, either ready to print or query further. |
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Graphical
Data |
Choose a variety of formats
(line, area, scatter graph etc) to view your Satisfaction Ratings |
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Custom
Views |
Want to filter one graphic
group by another? ie. show me Northern Managers v Southern Managers,
benchmarked against Total Company? No problem, this takes just a minute
to setup and generate. Reports are generated to Excel for printing
and further analysis. |
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| COLLABORATION |
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Teamwork |
Send a survey to a colleague
who can open it, make changes to the statements, ranges and demographics,
and send it back for further development. The originator imports the
returned survey file, synchronising the changes. |
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Custom
Templates |
Save your opinion survey as
a template, then distribute to other users as a starting point for
their survey. The survey file automatically includes any custom demographics
and ranges you created. |
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| SUPPORT |
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Survey
Wizard |
A useful collection of multimedia
movies that walk you through the various processes involved in creating
and processing your survey. Just watch and repeat. |
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Step-by-Step Help |
The easy to follow help file
enables you to print off step-by-step instructions, then have them
with you while you perform the task. Or perhaps you just like to quickly
check on thing, then get back to the task. |
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Survey
Assistant |
Contains invaluable resources
(best practice documents, case studies and templates) that you can
call on to assist you in the planning and creation process. The Survey
Assistant automatically updates itself from the eXpress website, which
means you don't have to check back for new information - you are the
first to know. |
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Live
Person Support |
In the unlikely event that
Survey Wizard and Help section leave your question unanswered, our
friendly support staff are always on hand by email and telephone to
answer your queries. If you require more hands-on support, our eXpress
trained consultants are available to assist you with the survey preparation
and analysis. |
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eXpress Service Centre
While eXpress is a comprehensive opinion software solution, we
extend our commitment to our customers to encompass the entire survey
process with the following optional services from our Service Centre:
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Print |
eXpress can print your survey
for you at competitive rates |
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Despatch |
eXpress can send out your survey
for you at competitive rates |
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Return Mail Handling |
eXpress can handle all your
replies at competitive rates |
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Data Capture
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Get your processed survey data
back within 7 days of your closing date. Cheaper and more accurate
(99.8%) than manual input. |
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Expert Analysis
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While the eXpress software
can generate the charts and graphs, and provide you with some written
help on how to interpret the data, you may prefer some expert 'personal'
assistance. eXpress have an international team of consultants who
are leaders in their field, and whose experience is second to none. |